This time round, we head to the renowned shoe shop, Clarks, at the entrance to the Church Walk Shopping Centre – where team leader Erika Giucastro reveals her favourite things about Caterham
Tell us a bit about your business…
Our shop is a franchise of the renowned shoemakers, Clarks, who have been making shoes since 1825. We offer the same high standards, with a wonderful range of men’s, women’s and children’s shoes. You will find us on the corner of the lovely Church Walk Shopping Centre, right next to the entrance, so you can’t miss us.
What made Clarks decide to set up in Caterham?
The shop opened five years ago in the town as there aren’t any other shoe shops here. Needless to say, we are always very busy – and especially just now, going into September, which of course is the back-to-school period. So, we have a lot of parents coming looking for shoes for their kids. We also offer a shoe-fitting service with our bespoke measuring machine, which is very popular, as parents can be sure that their children’s shoes fit perfectly.
Is there any advice you would have for other business owners in the town?
The best advice that I can give is to provide excellent customer service at all times. Here at Clarks, we have a really strong team, and we all help and support each other. So, even when we are very busy, we can maintain that same high level of top-notch service for all our customers.
Why should someone visit your business for the first time?
Our products are renowned for being of a very high quality, but we also have some great offers as well. For example, during the back-to-school period, we are offering 20% off trainers when you purchase a pair of school shoes. We also had a fabulous summer sale – and we currently have 60% off sandals – so there are some very good promotions. It’s always worth popping in to see what offers we have running.
What would be your top tip for someone visiting Caterham?
I have only joined the store just recently, but I can already tell what a nice area this is. So, my top tip would be to come down to the town and just have a walk around, meet a friend and enjoy a coffee. There are several nice cafés and coffee shops in the town. In fact, just opposite us, we have Costa – so why not have a coffee there and then come in to see us afterwards.
Describe your typical lunch break to us…
As mentioned, there’s no shortage of good options for a hot drink, and there’s plenty of places to pick up a sandwich too. I tend to pop into Greggs, but there’s lots of other nice places too.
Finally, tell us your favourite thing about the town…
For me, it would have to be the friendly atmosphere. Everyone in the town is so polite, gentle and easy-going. I love it here.
- Find out more about Clarks Shoes in the Caterham Valley business directory.
- Share what you most love about Caterham Valley with us on Facebook, Twitter and Instagram.
Meet more Caterham Characters…
- Meet Stuart Johnston from home-improvements business, Shard Solutions
- Meet The Caterham Cobbler, Stilios Photiou
- Meet Said Yazici from Caterham Sweet and Savoury Waffles
- Meet Andrew Browne from JJ Browne & Son jewellery
- Meet Abigail Pedrick from Pedrick’s Zero Waste Shop
- Meet Paul Smith, director of Fenchurch Insurance Brokers
- Meet the joint owner of Specsavers, Sundip Patel
- Meet Vitaltone Pharmacy and Vitaleyes Opticians’s Shim Patel
- Meet the manager of St Catherine’s Hospice charity shop, Emma Glass
- Meet Bow Butterfly’s Katie Kennedy
- Meet Time Hair & Beauty’s Katherine Casey-Farmer
- Meet Jade Insurance’s Martin Kemp
- Meet Caterham Galleries’ Jodie Green
- Meet Surrey Strength and Performance owner, Daniel Iaciofano
- Meet Helena Fortley bridal boutique’s Sally Brady
- Meet Wingate’s Ben Clarke
- Meet Huntley Cartwright’s Chris Huntley
- Meet Bib & Tucker’s Togs Ali
- Meet The Wedding LookBook’s Ying Shi